Cowra Malbec 2020
$16.99Price
Cowra Estate Malbec is intense purple with bright juicy, plush flavours of blue fruits, hints of cocoa and sweet tobacco and velvety tannins.
Alcohol: 14.5%
Food Match: Roast meat and hard cheeses
RETURN AND REFUND POLICY
RETURNS POLICY
- Should you receive a case of wine that appears to have been damaged in transit we will provide you a replacement, or an alternative product of equal value of your choice, or a full refund. Should you receive a product that is different to what you ordered then we will provide you a replacement (if product is available), or an alternative product of equal value of your choice, or a full refund. If you are dissatisfied with the product you received you can return them for a full refund (provided that at least 9 bottles from the case are returned to us in good condition), under the following circumstances:
- The un-opened wine bottles are returned within 7 days of opening any of the wine cases, and upon internal testing of the product by Cowra Estate, it is deemed faulty or defective.
- We will refund your money when we receive the goods and we are satisfied that they are in original condition.
- You will need to supply the following information, most of which will be on your Invoice upon returning the product:
- Your Name and Contact Details
- The Invoice Number & Invoice Date
- Description of Product to be Returned
- The Reason for Return
- All returns are to be delivered to: Cowra Estate, 9 Basedow Road, Tanunda, SA 5352
- For enquiries contact us via info@cowraestate.com or (02) 9451 0851. We will bear the reasonable cost of returning goods that are defective, do not meet the product description or were sent in error. All other returns are at your expense.
- Damaged in transit
- In the event that you receive a product that appears to have been Damaged in Transit you should:
- Refuse to accept delivery of the product.
- Direct the Courier to Return Goods to Sender.
- Notify us immediately. Please contact us via info@cowraestate.com or 02 9451 0851
- If you have already accepted delivery, and then notice that the product appears to have been damaged during transit you should notify us immediately, so we can process the return as “Damaged in Transit”.
- In the event that you receive a product that appears to have been Damaged in Transit you should:
- Should you receive a case of wine that appears to have been damaged in transit we will provide you a replacement, or an alternative product of equal value of your choice, or a full refund. Should you receive a product that is different to what you ordered then we will provide you a replacement (if product is available), or an alternative product of equal value of your choice, or a full refund. If you are dissatisfied with the product you received you can return them for a full refund (provided that at least 9 bottles from the case are returned to us in good condition), under the following circumstances:
FREIGHT AND DELIVERY
- FREIGHT CHARGES
- Cowra Estate has a simple national flat-pricing for almost 90% of households in Australia.
- Australia Wide: $15 per order
- The Delivery becomes freight free for orders of 18 bottles or more.
- Freight will be calculated at the time of invoicing.
- Cowra Estate reserves the right to charge any freight and handling fee on any special orders. Cowra Estate reserves the right to change freight charges.
- DELIVERY
- Please allow 7-10 working days for your wine to be received after receiving confirmation of your order.
- If you have not received your wines in this timeframe, please contact us and we will trace your delivery.
- You are responsible for providing full and accurate delivery address, contact numbers and instructions. Re-delivery because of any failing in these aspects will be to your account.
- To ensure correct delivery – please be aware that if you are not available to receive delivery:
- Australia Post will leave a card informing you of wines available for collection at your post office if there is no-one home to take delivery. Australia Post will not leave the wines unattended as they follow responsible conduct law.
- Delivery times made known to you are estimates only and Cowra Estate is not liable for any late or non-delivery.
- Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order.
- Without limiting the operation of any other Terms and Conditions herein, Cowra Estate will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
- Cowra Estate is not liable for any loss, damage or delay occasioned to you or any other person claiming through you arising from late or non-delivery of the wine ordered.
- Contact us:
- Cowra Estate
- 8/157 Queenscliff Road, Queenscliff NSW 2096
- Phone: (02) 9451 0851
- Email: info@cowraestate.com
- FREIGHT CHARGES